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clients' expectations            

Independent Estate Agents Hampton Hill
Independent Estate Agents Hampton Hill
Independent Estate Agents Hampton Hill
Independent Estate Agents Hampton Hill
Independent Estate Agents Hampton Hill
Independent Estate Agents Hampton Hill

About us

Working as a husband and wife team, we set up Tiffin Estate Agents in 2007. We specialise in residential sales, lettings and property management, and cover the London Borough of Richmond upon Thames and surrounding area.

We've both been estate agents all of our working lives because we love what we do, so setting up our own company seemed like a natural progression. Working hard and making customers happy has allowed us to grow the business and move our team of sales and letting agents to our large, friendly office on Hampton Hill High Street.

All of our experienced and skilled staff live in the area we work in, which gives us a good understanding of the local community and housing market and some very useful contacts - something not all estate agents are able to offer.

Our focus is always what's best for our customers and we don't let people down, while our flexible sales and lettings strategies mean we are very good at helping our customers get the best result for them. All of this is rewarded by the number of customers who recommend us to family and friends.

Meet the team


Ian Tiffin - Tiffin Estate Agents Team
I co-founded Tiffins with my wife Sarah because I love the business, and working in the estate agent industry since leaving school means I've built up a huge amount of experience. My ethos of working extremely hard for clients and trying my best not to let anyone down shapes the way we work. This and the skilled team we work with, who are like family - if not actual family - to us. When I'm not running Tiffins, I enjoy running in Royal Bushy Park.


Sarah Tiffin - Tiffin Estate Agents Team
I worked for a number of local estate agents before co-founding Tiffins and I know the industry inside-out. This means I've been able to bring the best practices with me (and leave the worst behind), as well as adding our own 'Tiffin magic' into the mix. I love making a difference to clients' lives by helping them move on, whether that's finding their perfect buyer or their dream home. When I'm not estate agenting I keep fit, climb mountains in the Lake District where I grew up, and sing.


Ian Johnson - Tiffin Estate Agents Team
I have a real passion for property and my experience in buying, renovating, developing and selling my own properties brings valuable expertise to my role as Sales Manager. I've always enjoyed working with different types of people and am a great communicator, which is very useful for successfully progressing sales through to completion. I also love rugby, so it's lucky for me that Twickenham Stadium is just down the road.


Ben Tiffin - Tiffin Estate Agents Team
I joined the family business in 2009, then took a sabbatical to complete my business degree in Leeds. My role as Lettings Manager gives me a brilliant opportunity to study the growing local rental market. Combined with my knowledge of the area, this helps me achieve great results for our landlords and tenants. I've recently moved house with my fiancé, so I'm currently enjoying home improvements, DIY and gardening.


Laura Bancroft - Tiffin Estate Agents Team
As an original member of the Tiffin team, I helped set up the lettings side of the business. I have a passion for property and am a member of the Association of Residential Lettings Agents (ARLA), and both feed well into my role as Property Manager. I'm also Ian and Ben's cousin, and love that I get to combine a job I enjoy with working with family. Outside of work I'm an enthusiastic member of 6AM exercise bootcamps.


Aisling Finn - Tiffin Estate Agents Team
I have more than ten years' experience working in property management and lettings, and am a member of ARLA. As a working mum I'm an expert in organisation, which is great for my job as a Lettings Administrator working with landlords and tenants. I love being part of the Tiffin team, the office has such a positive atmosphere and I like the friendly family vibe. When I'm not working I spend time with friends and family, and keep fit by boxing with my dad.


James Wilde - Tiffin Estate Agents Team
I've worked for independent estate agents for 17 years, working my way up to managing branches. Working here is the perfect fit for me, I love the opportunity to build on Tiffin's fantastic reputation while growing the business through word of mouth and recommendations. Working in beautiful Hampton Hill also allows me to be close to my home and family. At weekends I love sailing, and if I wasn't at Tiffins I'd be sailing around the world on a yacht.


Claire Delaney - Tiffin Estate Agents Team
My huge experience in sales progression is great for my role as administrator at Tiffins. I'm also a great listener and problem solver, which I've learned through my years working for house building and estate agent businesses. I love the family ethos at Tiffins, and how we all work together as a team. From a young age I spent most of my spare time ballroom dancing. I also love the outdoors, and my dream is to run a marathon one day.

Join the team

We know the key to our success is the people we work with, and we're always looking for talented people to join the Tiffin team. If you share our passion for property and are interested in working with us, please send us your details today.





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"Tiffin Estate Agents just came round to value and advise on our house. They were extremely thorough and so friendly, and I'd highly recommend anyone thinking of buying or letting to speak to them."

"I wanted you to know I am so appreciative of everything you have done to help me with the refurbishment of my house and letting it so easily too. You are such a fabulous team."

"Thanks so much for all your support and fantastic service, we couldn't have managed this without you, you are unique."

"Sarah and Ben at Tiffin have been brilliant, they've found us a great tenant for our flat and make dealing with all the paperwork and checks so stress-free and easy. "

"Thank you very much for all your hard work with our house sale/purchase. We really appreciate the high quality personal service you have provided. This sets you way above your competition in our view."

"Your service has been outstanding from the first viewing, and as we've had 'first time buyer haze' you have been patient and articulate in explaining our next steps."

"The way you all conduct yourselves shows huge integrity and professionalism, we will recommend you to any of our friends."

"We really appreciate everything you've done for us."

"The best estate agents in the world!"

"Thank you for all of your efforts and putting up with me."

"Thank you so much for selling our house so quickly, our new place is fantastic."

"Thank you and your team so much for the hard work (and it has been hard!) involved in selling our flat. You have been professional, approachable and efficient throughout."

"We're so pleased to have used Tiffin and would not hesitate to recommend you to anyone in need of an estate agent."

"When I bought my flat from Tiffin Estate Agents, I was impressed with how they seemed to go out of their way to help me secure the flat, even though their loyalty was ultimately to the vendor."

"Being a smaller business, I received a very personal service which made the buying experience far less stressful. So when I decided to rent out my flat I looked no further than Tiffin, and they have been fantastic."

"Tiffin manage my flat let in full, dealing with issues promptly and keeping me updated when certificates or checks needed renewing. I have absolute peace of mind."

"I cannot fault Tiffin, they have been consummate professionals and also genuinely nice people to deal with. Having gone full circle with them, I cannot recommend Tiffin highly enough, other estate agents could learn a lot from them."

"Thank you very much for all your help over the last few months. We are very excited to move into our first home!"

"We've sold through Tiffin. Highly recommend - reasonable fees and great customer service."

"We bought through Tiffin last October and would recommend. We were really impressed by the whole team, they've been fantastic."

"I sold my last property through Tiffin, and it was a fantastic service from start to finish. I've used other estate agents in the past and I thought Tiffin were by far the best. "

"I wouldn't hesitate to use them again."

"I sold a property in Teddington with Tiffin and can't recommend them highly enough, Ian and the team were brilliant!"

"Tiffin Estate agents are great, they gave us lots of valuable advice when we were selling and were professional and friendly."

"Lovely local family company, highly recommended."

"We bought our place through Tiffin and much preferred using a small local business."

"I sold through Tiffin and had them value my place too - brilliant service on both occasions. "

"Tiffin sold our flat for us - top class with all the stress taken out, I would highly recommend."

"Tiffin estate agents go the extra mile."

"Tiffins are definitely the people to use. Speak to Ian, he's wonderful and goes that extra mile where others don't."

"Tiffins are great. You get that extra mile service you don't with the big brand estate agents."